The easiest way to find out is with our travel planner. It calculates the fastest route for you with public transport. It often starts from the nearest stop, sometimes the travel planner chooses a stop further so you arrive at your final destination faster.

Plan your trip through our trip planner. The planner indicates which bus and stop you need and which direction / final destination the bus has (for example Central Station). You can always find the name of the stop at the stop itself: on the stop post and / or on the board with departure times. Sometimes there are two stops opposite each other with the same name. Then you have to take a good look at the direction / final destination on the stop post and / or board with departure times.

On this page you can see all buses leaving from your stop with the departure times.  You can also check the current departure times here: your bus may be a few minutes earlier or later. Do you prefer a paper brochure with the most important bus lines in your area? Request this free of charge at our customer service or pick it up at Syntus Utrecht's service store.

At the stops you will also find all bus lines and departure times on the stop post or board.

The bus driver complies with the timetable as well as possible, but sometimes the bus is slightly earlier or later than planned. So make sure you are at the bus stop on time. Five minutes in advance is enough.

Do you want to be sure that a bus runs to your final destination? Plan your trip with the trip planner. You will immediately see if you can take the bus to your desired location. And you can also immediately plan your return trip there.

Do you know which bus you should have, but don't know how often it runs and what the departure times are? Then choose your line here. Click on "View timetable" and you will immediately see on which days your bus runs and what the scheduled departure times are.

Do you want to know the exact route of your bus? Plan your trip in the trip planner and select one of the trip options. Do you view the website on your mobile? Then you see "Show card" at the top right. Click on that and you will see which route your bus takes and along which stops the bus goes.

Plan your trip in our trip planner. You can see which stop you need, what time your bus leaves, the number of the bus and which stop you need to get off. (Tip: in the Syntus / Keolis app you can save your route. This way you can see during your ride which stops you will pass and what time you will arrive at your final stop).
Each bus has a line number and final destination on the front and side. This way you can see at a glance which bus you need to board.

Is your bus coming? Raise your hand. That way the bus driver knows that you want to board.

Sometimes you don't know when you will reach your final stop. For example, if you are in an unknown city or catch a different bus than normal. How do you prevent missing your stop? Of course you can always ask the driver if he / she wants to give you a signal when you have to get off. But the bus also has a travel information screen on which you can see all the next stops (with current arrival time). This way you can easily see for yourself when you have to leave. All stops are automatically called. Is the next stop your stop? Press the red stop button to let the driver know that you want to get out the next stop.

Will I get the connecting bus? You are not the only traveler who finds switching exciting. Certainly if it is important that you catch your planned switch. If you are concerned that you will not be able to catch your swicht, explain this to the driver. He / she can then contact the driver of the connecting bus. In some cases, he may still be waiting for you.

This is possible in a number of ways. Which way is the most advantageous for you depends on your travel behavior.

Don't you travel by public transport that often? Then check in and out with your contactless debit card, credit card or mobile phone. You hold it against the card reader or the gate and - bleep! - you are checked in. After your trip you check out in the same way, with the same pass. It's that simple. It is similar to contactless payment in the supermarket. The difference: you also check out at your destination. This payment method is called OVpay.

In the the 9292 or Tranzer apps. you can easily buy your bus ticket. The tickets in the 9292 app you pay with iDEAL, Apple Pay, Google Pay or a credit card (Visa, Mastercard or American Express). The tickets in the Tranzer app with iDEAL or credit card. When boarding, you show the ticket on your smartphone to the driver. Please note: you do pay some service costs for this.

Would you rather not check in and out with your debit card? Then you can also buy an anonymous OV chip card. See here where these can be purchased: Service points finder - OV-chipkaart.nl

Do you regularly travel by public transport and do you receive an age discount (are you younger than 11 or older than 65) or would you like a subscription? Then a personal OV chip card is cheaper. Here you will find more information about traveling with an OV chip card.

From 1 October 2024, you will no longer be able to buy individual tickets from the bus driver. Tickets can only be purchased in advance at our service shop in servicewinkel, the U-OV service shop in Utrecht and at the U-OV tram stops. Here you will find the prices of individual bus tickets. This is often a bit more Expensive than checking in and out with your debit card (OVpay). 

Did you know...

• Children up to 3 years old always travel for free? In addition, as an adult you can take a maximum of 3 children aged 4 to 11 years old with you on Syntus Utrecht and U-OV buses for free. Please note: children do not travel for free without an adult.
• Throughout the Netherlands, children aged 4 to 11 and people aged 65 and over receive a 34% discount on the bus, tram and metro. They receive this discount by travelling with their debit card or credit card. To receive this discount, they must first link their age to the debit card. This can be done in the OVpay app. Or by travelling with a personal OV chip card.

Yes, you can. You can simply check in and out with your contactless debit card, credit card or your mobile (OVpay). This is also the cheapest way to pay. You then pay per kilometer.

Or you can buy a ticket with iDEAL via the apps 9292 or Tranzer.

This depends on the distance you are travelling and the ticket you are using. Do you have an OV chip card, a (discount) subscription or do you check in and out with your contactless debit card/credit card/mobile (OVpay)? You usually pay a boarding fee and a price per kilometre (view the current rate here).

• Travelling by checking in and out with your debit card, credit card or mobile phone: plan your journey in the journey planner and click on the journey you want to make. At the bottom you will see what the total journey will cost you (full fare balance). Please note: make sure you have sufficient balance on your account.
• Travelling with an e-ticket: plan the journey in the 9292 app or the Tranzer app app and you will immediately see what your journey will cost.
• Travelling with an OV chip card: plan your journey in our travel planner and click on the journey you want to make. At the bottom you will see what the total journey will cost you (full fare balance). Please note: make sure you have sufficient balance on your OV chip card. Minimum 4 euros if you travel by bus.
• Single bus ticket: the price for a single bus ticket is determined by the number of zones you travel by bus. You can find the current prices on this page. Do you want to know how many zones you travel? Then plan your trip here and check the box with 'zones' at the top right. You can buy this ticket in advance at our service shop in Amersfoort, the U-OV service shop in Utrecht or at the U-OV tram stops. This usually costs a bit more than travelling on credit.

Children from 4 to 11 years old can also travel with Syntus Utrecht with you for free. Per adult, 3 children aged 4 to 11 can travel for free. Children up to 3 years old always travel for free on public transport.

Please note: if no adult is traveling, children aged 4 to 11 do not travel for free and children need their own ticket.

Is your child older than 11 or are you travelling with more than 3 children? Then you can:

• Have a child/your children check in on a 2nd, 3rd … (digital) debit card/credit card. Your plastic debit card is seen as a different card than the one on your mobile or smartwatch. So you can travel on your plastic debit card while your child travels on a different debit card or the debit card on your mobile.
• Buy an e-ticket for your child/children in advance in, for example, the 9292 or Tranzer app.
• Buy tickets in advance in our service shop in Amersfoort, the U-OV service shop in Utrecht and at the U-OV tram stops.
• Buy a public transport chip card for your child (see here where to buy them): Service point finder - OV-chipkaart.nl