Following the robbery of a Syntus bus driver in Apeldoorn on Monday night 4 April, Syntus, unions and the Works Council made new agreements about the steps that need to be taken to ban cash money from buses. The unions want this ban to be implemented per 1 January 2017. Syntus is looking into ways to realise this change and will draw up an integral plan of action before 1 May.
Bus drivers carry no more than €25 in cash money on them. In order to ban cash payments entirely, Syntus wants to make it so that passengers can only pay for their journey with an OV chip card or via new payment methods. At the moment, Syntus already offers its passengers the option to pay with the Syntus app. With this app, passengers can buy their ticket or subscription in advance and then show it to the driver on their smartphone.